After several months writing about the revenue cycle, I
think I have exhausted the topic for now. Clearly, there is a lot more to know
and perhaps I will revisit some items with more detail in the future. But, for
now… we move on to new and exciting things.
Over the years I worked my way up from working as a
receptionist in a doctor’s office, to project management, to an operations director, and today I am a
healthcare IT (information technology) product manager. I love product
management and I love technology. For those who don’t know what a product
manager is, I will tell you.
A product manager builds products and makes them
profitable. I like to think of it as the midway point between development and
marketing or sort of the CEO of a product. The product manager comes up with
ideas based on market demand, technology, customer needs, competitive research,
etc. and works with development personnel to build it while working with
marketing to brand it and sell it.
Being a product manager in healthcare, I have been
instrumental in the design, development, and marketing of web-based software
such as electronic medical records, practice management system (medical billing
software), personal health record, and hospital case management software. It is
so exciting to come up with new ideas that delight current customers and
attract new ones. Product management is a field where you can really see your
creative vision come to life and thrive!
So my plan moving forward is to start talking about technology.
As I have said before, this blog is not intending to sell anything; however, I
do plan to talk about some of the great technologies out there. Accordingly, I
may talk about some cool companies who have, in my opinion, helped to bring
healthcare closer to the 21st century. But, please don’t assume I am
trying to sell anything. The only company who I really, really love is Google
and they won’t have me (But, Uh, Google, if you are reading this, please,
please, please hire me, please?!?!)
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