I am sorry that I have been remiss in writing lately. Between the holidays and the unreal number of family birthdays this past month, I haven’t had a second to spare. Anyway, I did not go away and I still have a LOT to share. Perhaps, I should have done this sooner, but it is definitely time! I have spent a lot of time in previous posts talking about how to improve medical business operations; however, I failed to set a good foundation by explaining the back office operations of a medical practice.